Privacy Policy
Terms & Conditions
Our website address is: https://nacosfashionstore.in/
The privacy policy of our website is in line with the General Data Protection Regulation (GDPR). This regulation protects you and your personal data, which means that we are obligated to protect your privacy. We do this by informing you about how we handle your personal data.
We want to ensure that our website always offers an optimal experience for you as a user and that no unauthorized third parties have access to your data.
We may collect personal information from you when you visit our site to help us improve your experience and also to help us better understand how we can improve our products and services. We strongly recommend you not to disclose your password to anyone. Please sign out as soon as you finish using our services; this is to ensure that the others cannot access your personal information.
If we do use your personal information in this way, it will be done in accordance with this Privacy Policy
Cancellation & Refund Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.
> Shipping & Returns ----
We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (INDIA) country.
Thank you for choosing to shop at nacosfashionstore.in . We want to ensure your complete satisfaction with your purchase. Please read our return policy carefully to understand the conditions and procedures for initiating a return.
> Return Request Period: ---In the event that you wish to make a return, please submit a complaint within 3 days from the date of delivery. Any requests received after this period may not be accepted.
> Damaged Product: ---If you receive a damaged product, kindly provide us with an unboxing video showing the damage. This evidence is crucial for us to assess the situation and provide appropriate assistance.,must be reported within 24–48 hours of delivery
> Eligibility Requirements-------
* Item must be unused, unwashed, unaltered, and undamaged.
* All original tags, labels, accessories, folding, and packaging must be intact.
* A receipt/proof of purchase is required.
* Clear photographs/Unboxing Videos(if required) of the item must be attached during the return request.
* Only uncut, unstitched, unused, and unwashed fabrics—with original tags, folding, and packaging—are eligible for return or exchange
> Exchange for Wrong Product: ---- If you mistakenly ordered the wrong product and would like to exchange it, please note that the shipping charges for returning the item and for the replacement item will be your responsibility.Please contact our customer support team for further instructions on how to proceed with the exchange
> Non‑Returnable Items---
* Personal care items (e.g., cosmetics, undergarments,Innerwear)
* Premium / high‑value/Free products marked
>Refund Policy
* Refunds are initiated only after the returned item passes our quality check.
* Approved refunds are processed to the original payment method within 5–10 business days.
* COD/shipping service fees are non‑refundable
Shipping Policy
> Delivery Coverage ---
We currently ship only within Kerala.
> Estimated Delivery Time ---
Prepaid Orders: Delivered within 5-7 working days.
Cash on Delivery (COD) Orders: Delivered within 7-10 working days.
Delivery timelines may vary slightly depending on your location and courier availability
> Shipping Fee---
Prepaid Orders above ₹799: Free delivery.
COD Orders: A flat shipping charge of ₹80 is applicable.
> Dispatch & Tracking ---
Once your order is dispatched, we will share the Airway Bill (AWB)/Docket Number via email or SMS. You can use this to track your shipment status online.